We recommend storing coffee in a cool, dry place, away from heat and light, in its original packaging, or an airtight container. Do not freeze or refrigerate your coffee, moisture levels present in the freezer and refrigerator can greatly accelerate flavor loss.

We roast our coffee in small batches at our roastery located in Berkley, California.

All of our Single Origin coffees come as a ‘medium’ roast. We source high quality coffee beans and roast each coffee to bring out the best of what’s inherent in those particular beans.

There are several popular brewing methods, check out our Brew Guides to learn more.

At this time we only ship via USPS Monday - Saturday. This carrier does observe most national holidays, so that may affect shipping times (we don’t ship on Sundays so any orders placed Saturday afternoon, will shop on Monday).

For online orders, we’ll send you a notification when your order has shipped.

We accept Visa, MasterCard, American Express, Discover. Apple Pay is accepted for customers checking out on any supported devices.

If your order has not arrived within 10 days after it was shipped, contact us, and we will process a replacement order for you.

If you receive your order damaged, please email at support@pacificstandardcoffee.com with your name and order number. If possible include photos of damaged item(s) and box and we will work to make it right.

Coffee Products: Coffee is perishable and a food product so if you opened the bag we’re unable to accept returns on whole bean or ground coffee. If for any reason you are not happy with your order, or if there was an error in your order, please contact us within 30 days of receiving your order. We’re happy to help you find something you’ll love or issue a refund. (*Returns MUST be unopened and in its original packaging).

Wearable Merchandise: We accept returns or exchanges on defective clothing OR unworn clothing. Please make sure all items are returned or exchanged within 30 days of the purchase date. We can’t accept returns on worn/washed clothing items.